Terms of service

Last Updated: 21\3\2026

Welcome to Karas Gold. These Terms of Service ("Terms") govern your use of our website, www.KarasGold.com, and the purchase of our products. By accessing our website or making a purchase, you agree to be bound by these Terms.

1. Acceptance of Terms

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

2. Products and Services

  • Product Accuracy: We make every effort to display the colors, features, specifications, and details of our gold and jewelry products accurately. However, due to the nature of digital photography and varying screen displays, we cannot guarantee that your computer monitor's display of any color or detail will be entirely accurate.

  • Weight & Measurements: Due to the handcrafted nature of some jewelry and the casting processes of gold, slight variations in metal weight, dimensions, and stone carat weights may occur.

  • Availability: All products are subject to availability, and we cannot guarantee that items will be in stock. We reserve the right to discontinue any products at any time for any reason.

3. Pricing and Payment

  • Price Changes: Prices for our jewelry are subject to change without notice. Fluctuations in the global gold market may impact our pricing.

  • Taxes: Prices displayed include applicable taxes. You are responsible for any taxes or customs duties applicable to your order based on your shipping location.

  • Payment: We accept Cash, Instapay, Cards, and E-Wallets. You represent and warrant that you have the legal right to use any payment method provided.

4. Shipping and Delivery

  • Processing Times: Orders are typically processed within the same day. Custom or personalized pieces may require additional processing time.

  • Shipping: We ship using our own shipping division with insured delivery for high-value items. Risk of loss and title for items purchased from us pass to you upon our delivery to the carrier.

5. Returns and Refunds

Our return and refund policy is detailed on our Return Policy page. By making a purchase, you agree to the terms outlined in that policy. Generally, items must be returned within [Number] days in their original, unworn condition with all original packaging and documentation. Custom-made or engraved items are strictly non-refundable.

6. Intellectual Property

All content on this site, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and data compilations, is the property of Karas Gold or its content suppliers and protected by international copyright laws. You may not use, reproduce, or distribute any content without our express written permission.

7. Limitation of Liability

In no event shall Karas Gold, our directors, officers, employees, affiliates, agents, contractors, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, arising from your use of any of the service or any products procured using the service.

8. Changes to Terms of Service

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

9. Contact Information

Questions about the Terms of Service should be sent to us at:

  • Email: info@karasgold.com

  • Phone: +201200234409

  • Address: 107 Faisal St, Giza, Egypt.